Today’s customer is changing the world of customer service. The volume and speed of communication has quickened at breakneck pace, and customers expect questions and comments to be answered and acknowledged quickly. How can your business keep up? Check out these 10 customer service best practices pulled from experiences and stories from leaders in the service industry.

Se infografikk hos Salesforce: http://www.desk.com/customer-service/best-practices#sthash.1mHRAy3H.dpuf