Webinar: Review Management – The Management Discipline for 2013
HSMAI Europe is happy to invite its members and non-members alike to this interesting webinar: Review Management – The Management Discipline for 2013 This Webinar will show you how important and powerful guest reviews have become in the past few years. The rapidly increasing trend of travellers to consider reviews as part of their booking decision has quickly changed consumer habits in the hotel industry. This means that review management is a core function of…
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